Here is how it works:
Office employee develops a computer related problem.
ZapLogics is contacted via email, Phone or Fax.
ZapLogics remotely accesses the computer workstation that
is experiencing the problem utilizing 
help
desk software.
ZapLogics will correct the issue or give instructions to
the office employee on what is the next step towards resolving
the issue.
If the issue is hardware related, ZapLogics
will attempt to identify the failed hardware and setup a
service call to replace the faulty component.
| The
following system requirements are needed for remote
assistance:
- Windows XP Professional
- AMD Athlon 1.0Ghz or higher CPU
- Pentium III 1.0Ghz or higher CPU
- A minimum of 512MB of memory
- High speed Internet connection
- 1 Gig of hard drive space available
|
ZapAssist is the most convenient and cost effective solution
for today’s IT intensive small business environment.
Let ZapLogics solve your software and configurations issues
remotely with ZapAssist.